PETA VEGAN APPROVED
SMALL BATCH PRODUCTION
PLANT A TREE WITH EVERY PURCHASE
Refund policy
| Exchanges (Incorrect Sizes & Condition) | |
|---|---|
| Policy Aspect | Details |
| Exchange Type | Size exchanges only |
| Eligibility Window | Exchange requests must be made within 48 hours of receiving the order |
| Applicable Regions | UAE & KSA only |
| Exchange Charges | Free exchanges within the UAE Shipping charges apply for KSA |
| Item Condition | Must be unworn, unused, and in original condition |
| Tags & Packaging | All original tags and original packaging must be intact |
| Inspection | All exchange items are subject to quality inspection before approval |
| Returns Policy & Conditions | |
|---|---|
| Policy Aspect | Details |
| Return Window | Returns are accepted within 5 days of delivery |
| Issue Reporting | Any issue must be reported within 48 hours of receiving the product |
| Applicable Region | Valid only within the UAE |
| Item Condition | Must be unworn, unused, and in original condition |
| Tags & Packaging | Original tags and packaging must be intact |
| Inspection Process | All returned items will be inspected upon receipt |
| Refund Process | Refunds will be processed only inspection and approval |
How to Request an Exchange or Return
For Exchanges Contact us: Email - customercare@nsb-international.com
For Returns : Returns can be requested by logging into your account and submitting a return request, or by emailing customercare@nsb-international.com
